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For consumers

Understand the fee.
Know your options.

Your place to learn what bank fees mean, how to avoid unnecessary charges, and when a service may be worth paying for.

Before you pay, ask

  1. What am I being charged for?
  2. Is there a way to avoid it?
  3. Is the service worth it to me?

Your consumer toolkit

Learn, check, and explore.

Your bank. Your market.

See the options available to you.

Look up a bank or credit union

Search by name to open its profile and see the fee information we have collected.

Browse the institution directory

What’s available in my market?

Explore institutions with branches in your city and compare their available published fees.

Choose your state, then your city to see banks, credit unions and available fee schedules.

Fee coverage varies. Confirm account terms with the institution, and check membership eligibility when considering a credit union.

Start with your situation

What brings you here?

I was charged a fee

Find the fee’s name on your statement, check the account’s fee schedule, and ask your bank what triggered it and whether it can be reversed.

Understand your charge

I want to avoid the next one

Start with the fees you pay most often. Review account waiver conditions, your ATM network, and alerts that help you track your balance.

Review account fees

I’m deciding what’s worth it

A service can be useful even when it has a fee. Compare the total cost, how soon you need it, and the alternatives available to you.

Weigh the cost

More on avoiding charges: FDIC’s guide to overdraft and account fees.

Consumer guides

Get to know the fees.

Plain-language explanations, practical questions, and ways to compare your options.

Browse all guides

When a service is useful

Know what you’re getting for the fee.

The right choice depends on what you need. Ask these questions before choosing a service.

Do I need the speed?

Compare standard and expedited delivery, including the arrival time and full price.

Understand digital service fees
Does the payment require this service?

Before choosing a wire, confirm the recipient’s requirements and compare the available payment methods.

Understand wire transfers
Will I use what I’m paying for?

Before renting a safe deposit box, consider what you will store and when you will need access.

Understand safe deposit boxes

Put the guide next to your bank’s fees.

Look up your bank or credit union, then check the linked schedule for your account’s terms and waiver conditions. A published fee may apply only to certain accounts or services.

Find your bank or credit union

Education you can trace to the source

Our guides link to supporting sources. Our fee pages explain the evidence available; coverage varies by institution. Your bank’s current account agreement and fee schedule explain what applies to you.

How we use sources

For more help with overdrafts, see the CFPB’s guide to your overdraft options.